Leofoto Rifle Support

ORDER QUESTIONS

We currently accept the following payment methods: 

1. Credit Cards (Visa, Mastercard, Discover, and American Express)

2. Debit Cards

3. PayPal

4. Apple Pay

At this time, we do not accept cash, check or money orders nor do we offer any sort of layaway or COD service.

After placing your order, you will receive an email with a link to track your order. 

Alternatively, you can log in to your account to track your order.

No, you may only use one discount per order. 

Before your order is shipped, you can change or cancel your order by emailing us at info@leofotousa.com.

If your order has already been processed to ship, we are unable to change or cancel your order. You are more than welcome to return the product/s to us within 60 days of purchase for a full refund.

If an item is marked as "Pre-Order," this item is not available to ship yet. 

We will email you with the estimated delivery date range. Please be aware that dates are approximate and are subject to change.

 

Your credit card will be charged at the time that your order is placed to hold your spot in line.

SHIPPING QUESTIONS

View our Shipping Policy page.

Yes, we ship internationally. 

Worldwide: Free express worldwide shipping for orders over $299.00 USD

$25 flat shipping fee for orders below $299.00 USD

Delivery time is dependent on Customs Clearance/Local Postal Agent.

The customer is responsible for any duty or tax-related costs.

View our Shipping Policy page for more information.

If you think that your package is lost or delayed, please email info@leofotousa.com with your order number, and we will review the information to see how we can best assist you. 

Normally, we will file a shipping claim and wait for the investigation. 

WARRANTY AND RETURN QUESTIONS

We have a 60-day return policy. 

To view our complete return policy, view our Returns & Refunds page.

We have a limited 10-year warranty on most of our products. 

To submit a warranty ticket please email us at info@leofotousa.com 

To view our full Warranty Policy, please click here.

GENERAL INFORMATION

We are open Monday-Friday, 9 a.m. to 5 p.m. CST.

You can contact us via email, phone or on social media and we will get back to you as soon as possible.

Please see Contact Us page. 

Have you forgotten your password? If you have, you can click the ‚Äėforgot password‚Äô link to reset it. Still having issues? Send us a message or an email and we can help.

Visit our Become a Dealer or Distributor page for instructions.

Yes, we do. Visit our Military / LEO / First Responder program page for more details.